What does claims management involve? [ click to read more detail ]
How does My Home Connect support my role? [ click to read more detail ]
Why do customers choose My Home Connect? [ click to read more detail ]
What does claims management involve?
When a personal or business customer suffers a loss or emergency and needs to make an insurance claim, they often don't have the time or knowledge to co-ordinate the process. This is where you come in.
As a Claims Manager you will co-ordinate your customers' insurance claims from start to finish. Insurance is a booming business - home claims are worth £3.5 billion yearly - and your role is crucial.
My Home Connect branches offer a unique and, most importantly, FREE service to the insured. When you become part of My Home Connect as a Claims Manager, you will:
- Obtain quotations from appropriate tradesmen for the necessary work
- Prepare a Loss Assessment report and ensure the claimant receives the maximum settlement
- Negotiate directly with the insurance company to gain authorisation for the repairs
- Act as point of contact between claimant, insurance company, loss adjuster and branch claims manager
- Appoint accredited National Trade Register members and manage the project
- Arrange emergency work, securing the property and drying out
- Arrange accommodation for the claimant(s)
